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Our Buyer’s Journey

The experience of helping you buy your home in Ottawa isn’t just a transaction for us. We partner with you to find your perfect home because exceptional outcomes and joyful next chapters are our passion.

What Buyers Want

Buying a home is no small undertaking. We know the effort that is involved in the search for your perfect home, and we know the emotions that arise when you move on to the next chapter. At GoodStory, our Ottawa real estate agents strive to make your transition a remarkable one. Our exemplary, detail-oriented approach ensures that our listings go beyond suitability — we aim for perfect matches, and we also broker the best possible prices.

We guide you through the real estate process in a way that makes you want to live the journey again.

We take the time to understand exactly who you are, how you aspire to live, and the stories you wish to write so that the home you buy is the best home for you.

We are dedicated to our partnership. We travel great lengths across Ottawa in search of your dream home. Neither distance nor time will stand in the way of finding your perfect match.

Our Ottawa realtors navigate the market with excellence, and survey listings and trends with laser focus and determination. Sometimes, the homes we find aren’t even on the market yet!

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Good Success

Our team’s love, passion, and commitment is authentic, and it translates to impressive outcomes. When you partner with our Ottawa realtors to buy your home, you get more than excellent customer care, you get a team that will do all that it can to secure the best possible sales price for you.

4.3%

lower than average

$32,466.50

lower than average

The Good Approach

Our exceptional outcomes and collection of happy stories do not come about by chance. They are the result of real estate expertise, strategic excellence, and an unstoppable desire to bring you joy. We understand that you want guidance as you journey through the home-buying process. Our agents understand that you want your next home to be a smart and profitable investment. And we understand that this space is more than a house — it’s a vessel for your most loved and cherished, and a holding place for your stories.

We are committed to creating positive outcomes beyond real estate. Your good story matters deeply to us. To help you find your perfect home in Ottawa, we happily go above and beyond all typical efforts. The Ottawa homes we bring to you are not limited to the public listings or what is active on Realtor.ca. We tour neighbourhoods, knock on doors, and even call Ottawa homeowners whose homes are not listed for sale in order to build sale connections on your behalf. Our real estate team employs creativity, uses innovative tools, and works together as a team with precision to find your dream home.

  • 1

    Discovery

    We want you to love your home and feel good about entering it each and every day. The first step to achieving this remarkable outcome is a Discovery Meeting. By taking the time to get to know you — your likes, dislikes, fears, and big dreams for the future — we align ourselves with your vision and guide you to your joyful next chapters.

  • 2

    Get Pre-qualified

    To find your perfect match it takes more than knowing you, searching for opportunities, and remaining hopeful. It involves expert timing and financial preparedness. From bank representatives to inspectors to lawyers, we connect you to all of the affiliated professionals and keep you a step ahead as we navigate the home-buying process

  • 3

    Home touring

    Opening a door to a home can fill the mind with endless wonder and hopeful possibility. This is when knowing you well becomes key in securing your happiness. No distance is too far to travel, and no time is too much to spend as we venture throughout the city in search of the home that is meant for you.

  • 4

    Negotiating time

    A major part of achieving a remarkable home-buying experience is making sure that you receive the best value for your transaction. We want you to feel great about your investment. Our team is realistic, we respect your budget, and we do our utmost to negotiate competently on your behalf.

  • 5

    Due-diligence phase

    At GoodStory, we aim to maintain your sense of joy throughout all stages of the home-buying process. This means that our job is not over when we find the right home. Before you sign on the dotted lines, we guide you through inspections, financing, and any designer/contractor visits.

  • 6

    Prepare for closing

    In preparation of your closing date, we support you in tying up the loose ends. Some of these last details include finalizing your loan, scheduling a final walkthrough, setting up utilities, and arranging your movers. And once you’ve moved into your home, we will check on you, continue to advise you, and find other meaningful ways to demonstrate our commitment to your good story.

A Good Story

MEG AND MARk

We believe that sharing experiences of triumph can be both helpful and encouraging to those navigating the real estate landscape.

Meg and Mark are not your typical homeowners. Not many can say that they had a hand in the architecture, build, and design of their own home. From ensuring that their house was positioned in the most energy-efficient orientation relative to the sun and building an air-tight structure to avoid heat loss, to incorporating the most unique, jaw-dropping features — not a single element was overlooked.

Watch their lifestyle filmRead their case study More Good Stories

“Being my first experience of selling, I felt like I was part of the team and to me that’s very important”

Elaine

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Buyer's Journey FAQs

To purchase a house in Ottawa, you typically need a minimum down payment of 5%. If your down payment is less than 20%, you’ll be required to obtain insurance on that mortgage (ex. CMHC), which protects the lender. Lenders will assess your income, debt levels, and credit history to determine your ability to repay the mortgage, the amount of downpayment required as well as the interest rate they’re willing to give you. You’ll also need additional monies for extra expenses like closing costs, inspections, legal fees, and land transfer tax. Additionally, if you are not currently a resident of Canada, you may be required to provide a larger down payment.

To secure your mortgage approval, your broker or bank will need key documents. Providing these promptly will help you prepare to make an offer more confidently and finalize your purchase.

You’ll need Proof of Income and Employment (recent pay stubs, a letter from your employer, or tax returns), Proof of Funds and Savings (bank statements showing funds for your down payment and closing costs) and your Government ID to verify your identity.

Submitting these early ensures a smoother approval process.

The straight answer is ‘no,’ you can purchase a home on your own, with the assistance of a lawyer. That being said, a good Ottawa agent who represents buyers is typically paid by the seller and can provide valuable support when guiding you through the homebuying process. The process includes educating you about the potential risks, providing insight about the neighbourhoods and specific properties, negotiating prices, assisting with financing, home inspections, and contractors, and addressing unique property issues. When making one of the biggest financial investments of your life, having someone who is deeply immersed in the Ottawa real estate market—and personally invested in your good story—can make all the difference in creating your joyful next chapter.

The answer to this question varies based on your specific needs and preferences. Realtors have different areas of expertise, such as specific neighbourhoods, property types (condos vs. houses), levels of experience, and sales volumes, as well as distinct approaches to client service. Determine what qualities matter the most to you and find an agent you trust. It is recommended that you interview a few agents and determine if they are a good fit for you. If you reach out to GoodStory, we’ll gladly help you find the right real estate agent for your needs. We have an extensive network of Ottawa real estate agents throughout the city, so if we feel we’re not the best fit for you, we will gladly connect you with someone who is. Click here for a list of interview questions for potential agents.

Yes, there are several programs designed to assist first-time buyers. For instance, the Home Buyers’ Plan allows individuals to withdraw up to $35,000 from their RRSPs to help finance a home purchase. Additionally, the Land Transfer Tax Rebate offers up to $4,000 on the Ontario Land Transfer Tax. There’s also the First-Time Home Buyer Tax Credit, which provides additional help with closing costs. It is important to check the full details and eligibility requirements for these programs with your mortgage specialist.

This is a very common question, often because buyers may not fully understand the financing condition. A financing condition is a crucial part of any offer, allowing you to withdraw your offer if you cannot secure financing. If you must cancel due to this condition, you are entitled to a full deposit refund. Simply changing your mind about the property isn’t sufficient grounds to withdraw. Whether you need to prove you couldn’t get financing depends on the wording of the clause included in your offer. Many Ottawa realtors use a clause stating that the financing must be “satisfactory to the buyer in their sole and absolute discretion,” meaning that the terms, interest rate, and lender must meet your standards. This goes beyond receiving an offer for a mortgage.



Considering an inspector typically has 3 to -5 hours to inspect a home, this is a very important question. Most home inspection companies in Ottawa limit their liability to the cost of the inspection itself. This means that if they miss a significant problem, you may only be able to recover the amount you paid for the inspection (typically around $500-700). Choosing someone who is knowledgeable and experienced is key as you will be required to sign an agreement outlining the inspector’s liability and the specific areas they will assess right before the inspection takes place. It’s important to note that many inspections do not cover certain issues, such as termites or mold, and inspectors cannot assess areas hidden behind walls or under floors.

There isn’t a definitive “normal” timeframe for real estate closings; we’ve seen them range from as short as two weeks to as long as a year. The closing date is usually determined by mutual agreement between the buyer and seller, based on their personal and financial circumstances. In Ottawa, however, most closings tend to occur within a 30, 60, or 90-day timeframe.